Resume Cover Letter Travel Industry
The U.S. Bureau of Labor Statistics predicts an average growth in the number of jobs for travel agents of about 10 percent through 2020. The combination of job openings predicted and the education and work experience requirements for entry-level travel agents may appeal to many job seekers. To stand out among other applicants, your cover letter must highlight your special attributes, such as customer service and communication skills, both of which factor significantly into a travel agent's success.
Compose an introductory paragraph that states your interest in the job and how you learned about the position. If you have a significant amount of work experience and the job requires it, mention that in your opening paragraph. For example, you could write, "I'm interested in learning more about the travel agent position with your company, posted December 26, 2012, on Indeed.com. For the past 10 years, I've been a corporate travel agent with Acme Corporation, and I am looking for new opportunities with a specialty travel agency such as Island Tours. My resume is enclosed for your review."
Use bullet points to describe your core competencies -- organizational skills and logistics planning; communication skills; attention to detail and time management; and customer service and conflict resolution.
Construct your bullet points so they capture some of the keywords and phrases in the job posting. For example, you could write, "Adept at organizing travel plans for individuals, families and groups with 25-plus members; excellent proficiency with automated airline reservation systems, ticketing applications and flight requirements; maintain 55 percent repeat customer rate in the last seven consecutive years of my 10-year career."
Describe additional qualifications in a third paragraph, such as work experience and training. Include descriptions about destinations that you're particularly familiar with and foreign languages that you speak. For example, say, "During my career, I've traveled to 18 countries and assisted clients with business and leisure travel plans to 54 cities in the United States and 26 countries."
Incorporate your certifications into the narrative, such as a professional designation from the International Airline Transport Association Training and Development Institute or travel counselor certification through the Travel Institute. Also, if you're certified through The Travel Institute and submitted a white paper -- part of the certification requirements -- that's particularly relevant to the job you're applying for, so include the paper's title.
Close your letter by restating your interest in learning more about the job. Refrain from saying you're the perfect candidate -- at this point, all you can honestly say is that you're interested in exploring the opportunity. Ask for a personal interview and state a time when you will follow up with a phone call to schedule one. Include your contact information in the last paragraph.
If you're responding to a posting that has a brief description, always use terms that demonstrate your knowledge of the travel industry, including the names of travel and reservations applications you're proficient with.
Your inside address should list your contact information; however, repeating it in your final paragraph might lead the reader to e-mail or call you once she finishes reading your letter.
2016 Salary Information for Travel Agents
Travel agents earned a median annual salary of $36,460 in 2016, according to the U.S. Bureau of Labor Statistics. On the low end, travel agents earned a 25th percentile salary of $27,030, meaning 75 percent earned more than this amount. The 75th percentile salary is $48,600, meaning 25 percent earn more. In 2016, 81,700 people were employed in the U.S. as travel agents.
- If you're responding to a posting that has a brief description, always use terms that demonstrate your knowledge of the travel industry, including the names of travel and reservations applications you're proficient with.
- Your inside address should list your contact information; however, repeating it in your final paragraph might lead the reader to e-mail or call you once she finishes reading your letter.
About the Author
Ruth Mayhew began writing in 1985. Her work appears in "The Multi-Generational Workforce in the Health Care Industry" and "Human Resources Managers Appraisal Schemes." Mayhew earned senior professional human resources certification from the Human Resources Certification Institute and holds a Master of Arts in sociology from the University of Missouri-Kansas City.
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Travel Agent Cover Letter
Travel Agents help clients organize their ideal holiday. These professionals are usually given a budget and then required to offer their advice. Typical duties of a Travel Agent include: discussing requirements with clients, handling customer queries, managing budgets, promoting their business, maintaining financial records, offering advice on travel arrangements, booking accommodation, announcing changes, selling insurance, and making sure they meet sales targets.
A cover letter sample for Travel Agent should emphasize the following qualifications:
- An interest in travels and holidays
- Commercial awareness
- Communication and interpersonal skills
- Numerical abilities
- Knowledge of a foreign language
- Computer competences
- Time management
- Attention to details and accuracy
Below is provided a cover letter example displaying similar Travel Agent skills and experience.
For help with your resume, check out our extensive Travel Agent Resume Samples.
Dora H. Smith
Human Resources Assistant
Westwind Travel Co.
Dear Ms. Smith:
Upon learning of your need for a Travel Agent to join Westwind Travel Co., I felt compelled to submit my resume for your review. As an organized and motivated professional with key experience providing customer-facing travel planning and support, I am confident that I would be a valuable asset to your team.
With my experience assessing customer needs and desires, researching airline / accommodation / transportation package options, and answering ongoing customer questions to resolve issues and concerns, my background has prepared me to excel in this role. Backed by superior communication and multitasking capabilities, I excel at leveraging my deep expertise in travel operations—as well as my first-hand knowledge of desirable destinations—to achieve outstanding customer travel experiences and optimize repeat and referral business.
Additional highlights of my experience include…
- Successfully orchestrating travel arrangements—incorporating cruises, tours, airline and hotel reservations, and car rentals—for high-value customers to generate significant revenue growth.
- Achieving $1M sales quota and earning induction into the coveted Chairman’s Club; recognized as a top travel agent in the Pacific Northwest region.
- Cultivating and sustaining excellent relationships with customers, carefully assessing their needs to create the right vacation match and surpass their expectations.
- Demonstrating a consistent dedication to providing world-class customer service and maximizing satisfaction and retention.
- Balancing multiple responsibilities within deadline-driven environments, prioritizing effectively to ensure on-time completion of all tasks.
With my proven commitment to delivering the highest level of customer travel planning and support, as well as my extensive record of success within the travel / tourism industry, I am well prepared to extend my record of exceptional service to your team at Westwind Travel. I welcome the opportunity to discuss this position and my qualifications with you in more detail. Thank you for your consideration.
Gerda L. Najera